SmartSub Integration Setup Guide (Start Here)

SmartSub Integration Setup Guide (Start Here)

Welcome to the SmartSub Integration Setup Guide. This guide will walk you step-by-step through configuring SmartSub with FIS, from initial setup to daily operations.

💡 Recommended Approach: Follow each phase in order. Each section builds on the previous step.


🚀 What This Integration Does

When fully configured, SmartSub will:

  • Automatically create substitute job openings from absence requests
  • Notify eligible substitutes based on your configuration
  • Allow substitutes to accept jobs electronically
  • Send substitute assignment data back to FIS for payroll processing

🧭 Implementation Overview

Follow the phases below to complete your setup:

  1. Prerequisites (purchase + access)
  2. System Configuration (FIS setup)
  3. Data Preparation (staff + locations)
  4. Invitations & Data Sync
  5. SmartSub Configuration
  6. Daily Operations

📘 Setup Phases

👉 Start with Phase 1 and continue in order:


⏱️ Suggested Implementation Timeline

DayRecommended Activity
Day 1–2Complete Phase 1 and Phase 2 (setup configuration)
Day 3Complete Phase 3 (data preparation)
Day 4Complete Phase 4 (send invitations and import substitutes)
Day 5Complete Phase 5 + Begin testing absence requests

Note: Timeline may vary depending on district size and readiness.


✅ Quick Start Checklist

Use this checklist if you're already familiar with the system:

  • [ ] SmartSub purchased and enabled
  • [ ] Parameters and directories configured
  • [ ] Staff and location data prepared
  • [ ] Invitations sent and accepted
  • [ ] SmartSub locations/categories verified
  • [ ] Test absence submitted successfully

⚠️ Important Reminders

  • Staff must accept their SmartSub invitation before openings can be created.
  • Missing staff email addresses will prevent invitations.
  • Job Titles must be properly configured to request substitutes.

🛠️ Troubleshooting & Support

If you run into issues during setup, view the troubleshooting article:

👉 Troubleshooting SmartSub Integration Issues

For additional assistance, submit a support ticket through the CSIU Help Portal.


➡️ What to Do Next

Click below to begin your setup:

👉 Start with Phase 1 – Prerequisites

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