How to Set Up the User Sync

To set up the user sync in order to transfer user names and additional employee information from FIS to SCView, you’ll want to do the following. Note that you MUST have Admin access to FIS to set up this process and MUST work with a CSIU Support Staff to access SCView settings. To run the user sync, see the How to Run User Sync article.

Verify that the clients uses SSO in FIS. If the client is not SSO in FIS, they can still setup the sync, but the sync will load the username based on the FIS username and not the staff email address from FIS. When SSO for FIS is turned on the system 'knows' to sync the staff's email address as the UserID to SCView. Note that SCView uses the UserID as the SSO login and FIS uses the Email Address for SSO, which means the FIS username can be different than the email address. If the sync loads the FIS Username that is NOT an email address, SCView's SSO will not work correctly.
Go to SCView > Admin > Site Settings > General Settings.
Scroll to the bottom of the page until you see the Integration API section.
4. Click the Generate button to generate your Security Token.
5. Click the icon next to the token to copy it.
6. Click the Apply button in the upper left corner to save.
7. Go to FIS > System > Directories > Third Party API Configuration.
8. Select the SCView link for the User Sync Third Party Configuration, which opens the API Third Party Configuration window.

9. Paste the token you copied from SCView into the Token field.
10. Enter https://api.myscview.com/ (you can copy it from here) into the End Point field.
11. Enter your SCView Database name in the Database field.
a. To get your Database Name, you can go to SCView and hover your cursor of your district/agency name in the menu bar.

Your configuration will look something like this:

12. Click the Save button.